{"id":3,"date":"2026-02-24T17:48:09","date_gmt":"2026-02-24T17:48:09","guid":{"rendered":"http:\/\/olivijacaune.lv\/?page_id=3"},"modified":"2026-05-05T15:40:33","modified_gmt":"2026-05-05T15:40:33","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/olivijacaune.lv\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06b71f3 section  e-flex e-con-boxed e-con e-parent\" data-id=\"06b71f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0345ce0 text-gradient elementor-widget elementor-widget-heading\" data-id=\"0345ce0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-328743b6 section e-flex e-con-boxed e-con e-parent\" data-id=\"328743b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f7b78d9 elementor-widget elementor-widget-text-editor\" data-id=\"5f7b78d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p><b>Last updated:<\/b> 10 April 2026<\/p>\n\n\n\n<p>This privacy policy describes how Dr. Olivia Caune (\u201cwe\u201d, \u201cour\u201d or \u201cthe practice\u201d) processes personal data when you visit our website <a href=\"https:\/\/olivijacaune.lv\/en\/\">olivijacaune.lv<\/a> (\u201cSite\u201d) or use our services.<\/p>\n\n\n\n<p>Dr. Ol\u012bvija Caune is self-employed, registered in the Register of Companies of the Republic of Latvia and the State Revenue Service. The controller of the website and data processing is Dr. Ol\u012bvija Caune.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. What information we collect<\/h2>\n\n\n\n<p>We collect and process only the information necessary for the provision of medical services and the functioning of the Site:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Identification data:<\/b> name, surname, personal ID number (for medical records);<\/li>\n\n\n\n<li><b>Contact:<\/b> email address, phone number;<\/li>\n\n\n\n<li><b>Medical information:<\/b> complaints, medical history, test results, prescribed medicines (kept only in the medical record);<\/li>\n\n\n\n<li><b>Textual information:<\/b> IP address, browser type, device type, time and dates of visits (via Google Analytics 4);<\/li>\n\n\n\n<li><b>Payment details:<\/b> payment information is processed only in the payment service provider's (MakeCommerce \/ Maksekeskus) system. We do not store your bank card details.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. How we use your data<\/h2>\n\n\n\n<p>Your personal data is used for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Providing medical advice<\/b> - to provide you with quality healthcare services;<\/li>\n\n\n\n<li><b>Managing the record<\/b> - to organise and confirm the timing of visits;<\/li>\n\n\n\n<li><b>Contact<\/b> - to answer your questions and send you reminders about your appointments;<\/li>\n\n\n\n<li><b>Site analysis<\/b> - to improve the Site and user experience (Google Analytics 4);<\/li>\n\n\n\n<li><b>Legal obligations<\/b> - keeping records in accordance with Latvian medical documentation requirements.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Legal basis for processing<\/h2>\n\n\n\n<p>We process your personal data on the following legal grounds (Article 6 GDPR):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Consent<\/b> - if you have given your explicit consent (e.g. for newsletters);<\/li>\n\n\n\n<li><b>Execution of the contract<\/b> - to arrange your appointment and medical consultation;<\/li>\n\n\n\n<li><b>Legal obligation<\/b> - keeping medical records in accordance with Latvian law;<\/li>\n\n\n\n<li><b>Legitimate interests<\/b> - Ensuring site security and collecting statistics.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Cookies<\/h2>\n\n\n\n<p>Our Site uses cookies to provide basic functionality and improve the user experience. Cookies are small text files that are stored on your device.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.1 Cookies required<\/h3>\n\n\n\n<p>These cookies are essential for the basic functioning of the Site (e.g. for security purposes) and cannot be disabled.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.2 Analytical cookies<\/h3>\n\n\n\n<p>We use <b>Google Analytics 4<\/b>, to analyse how visitors use our Site. Google Analytics collects information about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pages visited;<\/li>\n\n\n\n<li>time spent on the Site;<\/li>\n\n\n\n<li>your device type and browser;<\/li>\n\n\n\n<li>geographical location (national\/city level).<\/li>\n<\/ul>\n\n\n\n<p>Google Analytics data is anonymised. More information is available at <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\">Google Privacy Policy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.3 Cookie management<\/h3>\n\n\n\n<p>You can manage your cookie settings in your browser. Please note that disabling cookies may affect the functionality of the Site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Transfer of data to third parties<\/h2>\n\n\n\n<p>We do not sell or distribute your personal data. However, in order to operate the Site and provide services, data may be transferred to trusted third parties:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Hostinger<\/b> - Website hosting provider. The data centres are located in the European Union. <a href=\"https:\/\/www.hostinger.com\/privacy-policy\" target=\"_blank\">Hostinger Privacy Policy<\/a>;<\/li>\n\n\n\n<li><b>Google LLC<\/b> - Google Analytics 4 service provider. Data processing is carried out in accordance with <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\">Google Privacy Policy<\/a> and <a href=\"https:\/\/business.safety.google\/adsprocessorterms\/\" target=\"_blank\">Google Ads Data Processing Terms<\/a>;<\/li>\n\n\n\n<li><b>MakeCommerce (Maksekeskus AS)<\/b> - payment processing service provider Payment data is only processed in the MakeCommerce secure environment. <a href=\"https:\/\/makecommerce.net\/privacy-policy\/\" target=\"_blank\">MakeCommerce Privacy Policy<\/a>;<\/li>\n\n\n\n<li><b>Public authorities<\/b> - only if required by law (e.g. by a court order or epidemiological surveillance requirements).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Duration of data storage<\/h2>\n\n\n\n<p>We keep your personal data for as long as necessary:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Medical records<\/b> - in accordance with Latvian Cabinet of Ministers regulations (at least 10 years after the last visit);<\/li>\n\n\n\n<li><b>Contact form data<\/b> - until your request has been met or for a maximum of 2 years;<\/li>\n\n\n\n<li><b>Analytical data (Google Analytics)<\/b> - 14 months;<\/li>\n\n\n\n<li><b>Payment data<\/b> - in accordance with accounting and tax legislation (minimum 5 years).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your rights<\/h2>\n\n\n\n<p>Under the General Data Protection Regulation (GDPR), you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Right of access<\/b> - request information about what data we process about you;<\/li>\n\n\n\n<li><b>Right to rectification<\/b> - request the rectification of inaccurate or incorrect data;<\/li>\n\n\n\n<li><b>Right to erasure<\/b> - request the erasure of personal data (\u201cright to be forgotten\u201d) if there are no other legal grounds for keeping them;<\/li>\n\n\n\n<li><b>Right to restriction of processing<\/b> - request a temporary suspension of data processing;<\/li>\n\n\n\n<li><b>Right to object<\/b> - object to processing based on legitimate interests;<\/li>\n\n\n\n<li><b>Right to data portability<\/b> - receive your data in a structured, machine-readable format;<\/li>\n\n\n\n<li><b>Right to withdraw consent<\/b> - withdraw consent to data processing at any time (this does not affect the lawfulness of the processing before withdrawal).<\/li>\n<\/ul>\n\n\n\n<p>To exercise your rights, please contact us using the contact details below. We will respond to your request within 30 days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data security<\/h2>\n\n\n\n<p>We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The website uses HTTPS encryption (SSL\/TLS certificate);<\/li>\n\n\n\n<li>Medical records are stored in a secure, password-protected system;<\/li>\n\n\n\n<li>Access to the data is restricted to authorised personnel only;<\/li>\n\n\n\n<li>Regular security updates and backups are performed.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">9. Links to other sites<\/h2>\n\n\n\n<p>Our Site may contain links to third party websites (e.g. Hostinger, Google, MakeCommerce). We are not responsible for the privacy practices of these sites. We recommend that you read the privacy policies of the respective sites before submitting personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Policy changes<\/h2>\n\n\n\n<p>We reserve the right to update this privacy policy from time to time. Changes will be effective upon posting on the Site. We will notify you of material changes by posting a notice at the top of the Site or by sending you an email (if we have your contact information).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact<\/h2>\n\n\n\n<p>If you have any questions about this privacy policy or wish to exercise your rights, please contact:<\/p>\n\n\n\n<p><b>Dr. Olivia Caune<\/b><br> Self-employed<br> Practice address: 19\/21 Vien\u012bbas prospekts, J\u016brmala, LV-2010 (room A 104)<br> E-mail: <a href=\"mailto:info@olivijacaune.lv\">info@olivijacaune.lv<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Priv\u0101tuma politika P\u0113d\u0113jo reizi atjaunin\u0101ts: 2026. gada 10. apr\u012bl\u012b \u0160\u012b priv\u0101tuma politika apraksta, k\u0101 Dr. Ol\u012bvija Caune (turpm\u0101k \u2014 &#8220;m\u0113s&#8221;, &#8220;m\u016bsu&#8221; vai &#8220;\u0101rstes prakse&#8221;) apstr\u0101d\u0101 personas datus, kad J\u016bs apmekl\u0113jat m\u016bsu vietni olivijacaune.lv (turpm\u0101k \u2014 &#8220;Vietne&#8221;) vai izmantojat m\u016bsu pakalpojumus. Dr. Ol\u012bvija Caune ir pa\u0161nodarbin\u0101t\u0101 persona, re\u0123istr\u0113ta Latvijas Republikas uz\u0146\u0113mumu re\u0123istr\u0101 un Valsts ie\u0146\u0113mumu dienest\u0101. &#8230; <a title=\"Privacy Policy\" class=\"read-more\" href=\"https:\/\/olivijacaune.lv\/en\/privacy-policy\/\" aria-label=\"Read more about Priv\u0101tuma politika\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":6,"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1185,"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1185"}],"wp:attachment":[{"href":"https:\/\/olivijacaune.lv\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}